Organisation Terms

In short: you choose the campaigns, settings and people you invite, and you are responsible for having the right to invite them. We run the platform securely and process their data only on your instructions. You can export your data and leave at any time.

These Organisation Terms ("Agreement") are between Scripteco Technologies Private Limited, Mumbai, Maharashtra, India ("Askofy", "we") and the organisation that creates an account or subscribes to a campaign ("Customer", "you"). By subscribing, signing an order or using an admin account, you accept this Agreement for the Customer, and confirm you are authorised to do so.

The Data Processing Addendum, the Acceptable Use Policy and the Payments & Refund Policy form part of this Agreement. A signed order form or proposal, if any, prevails over this Agreement on the points it covers.

1. The service

• Askofy provides:
  • Reach: campaigns, quizzes, learning journeys, certificate levels, certificates, share cards, links, QR codes and posters
  • Insight: dashboards, rosters, reminders and exports
  • Voice: features as they become available
• A subscription gives your organisation a branded link for a campaign, for the period shown when access is approved, or until the campaign ends.
• Free campaigns, demos and early-access features are offered without any service commitment and may change or end.

2. Accounts and admins

• You choose your admins and must remove access when someone leaves.
• Admins must keep login links private, and must not share accounts.
• You are responsible for everything done through your admin accounts.
• Sub-units: you may add clubs, chapters, branches or locations under your organisation and appoint their leads. Your admins can manage every sub-unit below you. Each sub-unit is responsible for the people it invites, as set out in section 4. It decides whether to share participant details with the levels above it, and the levels above always see totals.
• Shared access: a campaign subscription covers the number of sub-units stated when access is approved, or all of them if no number is stated. It ends when your access ends.

3. Your settings and choices

You decide how each campaign runs for your people, and you are responsible for those choices:

• who can take part: which participant types, and which certificate levels each type can take
• what the form asks: which details are required, optional or hidden
• reminders: whether and how often they are sent
• server scoring: whether it is on. With it off, scores are calculated on the participant's device. That is quick, but a technically skilled person could fake a score. Turn it on wherever a certificate must be tamper-proof, for example for compliance or mandatory training.

4. Your responsibilities for people's data

For participant and employee data in your campaigns, you are the controller (Data Fiduciary) and we are your processor. You confirm that:

• Lawful basis: you have one under every law that applies to you and your people, such as DPDP law in India, GDPR in the EU and UK, and US state laws. For employees this is usually a legitimate employment purpose or legitimate interests, not consent alone. You tell them about the campaign and this processing, and you consult employee representatives or works councils where the law requires.
• Minimum data: you upload only what the campaign needs: name, work contact details, department, designation, location and employee code. You do not upload sensitive data such as health records, government ID numbers, financial or biometric data.
• Children: for anyone under 18, or under the age of digital consent where they live, you have obtained verifiable consent from a parent or guardian before sharing the link.
• Reminders: they go only to people you are entitled to contact, and they follow anti-spam and electronic-marketing laws that apply to you.
• Requests: you handle requests from your participants (access, correction, erasure, objection, grievances). We help you as the DPA sets out.

5. Content

• Our content and templates, and content provided by campaign partners, remain ours or theirs. You get a non-exclusive, non-transferable licence to use them for your subscribed campaigns during the subscription.
• Partner content: you must not change it in a way that makes it misleading or unsafe, or that suggests the partner endorses something it has not approved.
• Your content (logos, welcome messages, signatures, custom questions) remains yours. You give us a licence to host and display it to run the service.
• You confirm that you have the rights to your content and that it follows the Acceptable Use Policy.

6. Fees, payment and taxes

• Currency: prices are shown in the platform or your order. Customers in India pay in Indian Rupees; customers elsewhere pay in the currency on the invoice.
• Taxes: prices exclude taxes. Indian customers pay GST as applicable. For customers outside India, you are responsible for any local taxes, and for any withholding tax, so we receive the full invoiced amount.
• Payment: paid access starts once payment is confirmed. Details are in the Payments & Refund Policy.
• Late payment: unpaid invoices may lead to suspension after 15 days' notice.
• Price changes: we may change prices for future periods with 30 days' notice. Active, paid periods are not affected.

7. Our commitments

• Run the service with reasonable skill and care, and keep it secure as described in Security.
• Process personal data only on your documented instructions and under the DPA.
• Give reasonable support by email during Indian business hours.
• Tell you before planned changes that materially affect a paid campaign.

8. Compliance

Each party will follow the laws that apply to it, including anti-bribery and anti-corruption laws. You will not use Askofy in breach of Indian, UN, EU, UK or US trade sanctions or export controls.

9. Confidentiality

Each party will keep the other's non-public information confidential, use it only for this Agreement, and protect it with reasonable care. This does not cover information that is public, already known, independently developed, or that must be disclosed by law.

10. Warranties and disclaimers

Each party confirms that it exists validly and is authorised to enter this Agreement. Apart from what this Agreement expressly says, the service is provided "as is". We do not promise any particular participation rate, learning outcome or health outcome. Campaign content is educational, not medical advice.

11. Indemnity

• You will protect us against third-party claims arising from your content, your data uploads without a lawful basis, your settings and instructions, or your breach of the Acceptable Use Policy.
• We will protect you against third-party claims that the Askofy platform, as we provide it, infringes their intellectual property rights.

The protected party must notify promptly, allow the other to control the defence, and cooperate reasonably.

12. Limitation of liability

• Neither party is liable for indirect, special or consequential loss, or loss of profit, revenue or goodwill.
• Each party's total liability under this Agreement in any 12 months is limited to the fees paid or payable by you in the 12 months before the claim. For free campaigns, the limit is ₹10,000 (or the equivalent).
• These limits do not apply to your payment obligations, either party's indemnity obligations, breach of confidentiality, or liability that cannot be limited by law.

13. Term, suspension and termination

• This Agreement runs while you have an account or an active subscription.
• You may close your account at any time. Fees already paid are refundable only as the Payments & Refund Policy says.
• Either party may terminate for a material breach not fixed within 30 days of written notice.
• We may suspend access immediately to stop serious harm, unlawful use or a security threat. We will tell you why and restore access once it is resolved.

What happens to your data when you leave

You can export your data from the dashboard at any time, and for 30 days after the end. We then delete or anonymise personal data within 90 days, except:

• records we must keep by law
• certificate verification records, which participants rely on, kept as the Certificate Policy says
• anonymised research data

14. Publicity

With your written permission, we may name your organisation as a customer. We will not otherwise use your name or logo publicly.

15. General

• Force majeure: neither party is liable for delays caused by events beyond its reasonable control.
• Assignment: you may not transfer this Agreement without our consent. We may transfer it in a merger, acquisition or sale of the business, with notice.
• Notices: to us at hello@askofy.com; to you at your admin's registered email.
• Severability: if a clause is invalid, the rest continues.
• Waiver: not enforcing a right is not a waiver of it.
• Entire agreement: this Agreement and the documents it refers to are the whole agreement on this subject.
• Language: English is the governing language.

16. Law and disputes

This Agreement is governed by the laws of India. The parties will first try to resolve any dispute through good-faith discussion between senior representatives within 30 days. If that fails, the dispute goes to arbitration under the Arbitration and Conciliation Act, 1996, before a sole arbitrator appointed by mutual agreement. The seat and venue is Mumbai, and the language is English. The award is final and can be enforced in other countries under the New York Convention. Subject to this, the courts at Mumbai have exclusive jurisdiction, including for interim relief.